1. Introduction
Welcome to PetTraveler. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. By using PetTraveler, you agree to the terms of this policy.
2. Data Controller
The administrator of your personal data is:
AETION LABS Sp. z o.o.Al. Jerozolimskie 109/70
02-011 Warszawa, Poland
KRS: 0001220146 | NIP: 7011296686 | REGON: 543829761
For any privacy-related inquiries, please contact us at: privacy@pettraveler.io
3. Information We Collect
A. Personal Data
When you register, we may collect your name, email address, and pet profiles (breed, age, vaccination history).
B. Location Information
To provide route planning and "Vet-On-Route" features, we collect precise location data while the app is in use.
C. Usage Data
Technical data such as IP address, device type, operating system, and in-app activity logs.
4. How We Use Your Information
- To provide and maintain our Service (e.g., trip planning, compliance reports).
- To notify you about veterinary requirements in transit countries.
- To manage your subscription through RevenueCat.
- To provide navigation services via Google Maps API.
- To monitor and analyze usage trends for app improvement.
5. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), we process your data based on:
- Contract: To fulfill the services you requested.
- Consent: For location tracking and marketing notifications.
- Legitimate Interest: To improve app security and performance.
6. Third-Party Data Sharing
We use trusted third-party services to ensure the best experience:
7. Security and Retention
We implement industry-standard security measures to protect your data. We retain personal information only for as long as necessary to provide services or comply with legal obligations.
8. Account Deletion
You have full control over your personal data. If you wish to permanently delete your account, associated pet profiles, and all travel history from our servers, you can request data deletion at any time.
To request account deletion:
support@synapsa.app9. Your Rights
You have the right to access, rectify, or erase your personal data. You may also object to processing or request data portability. To exercise these rights, contact us at the email provided in Section 2.
10. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.